Bharat EduHub (“we”, “us”, “our”) respects the privacy of our users (“you”, “student”, “instructor”). This Privacy Policy describes how we collect, use, and disclose your information when you use our online educational platform and services.
Information We Collect
We collect various types of information to provide and improve our services:
- Registration Information: When you create an account, we collect data like your name, email address, and username.
- Course Enrollment: Information regarding your course enrollment, progress, and completion is recorded.
- Device Data: We may collect data about the device you use to access our platform, such as operating system and IP address.
- Usage Data: We track your activity on our platform, including pages visited, courses accessed, and time spent learning.
- Optional Information: You may choose to provide additional information like your profile picture, educational background, and professional goals.
We use your information for the following purposes:
- Delivering Services: To provide you with access to our platform, courses, and learning materials.
- Communication: To send you important information about your account, enrollment, course updates, administrative messages, and (with your consent) promotional content.
- Personalization: To personalize your learning experience by recommending courses and content relevant to your interests and goals.
- Improvement: To analyze usage data to improve our platform, services, and course offerings.
- Compliance: To comply with legal and regulatory requirements.
Information Sharing We may share your information in limited situations:
- Service Providers: We may share your information with third-party service providers who help us operate our platform (e.g., payment processing, analytics). These providers are obligated to maintain the confidentiality of your information.
- Legal Requirements: We may disclose your information if required by law, subpoena, or to protect the rights or safety of ourselves or others.
- With Your Consent: We may share your information for other purposes with your explicit consent.
- Data RetentionWe retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may also retain anonymized data for research and improvement purposes.
You have control over your information:
- Account Access: You can access and update your profile information at any time.
- Communication Preferences: You can manage your communication preferences to opt-out of receiving marketing emails.
- Data Deletion: You can request deletion of your account and data, subject to certain limitations (e.g., legal requirements).
Security We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure. Children’s Privacy We do not knowingly collect or solicit information from children under the age of 13. If you are a parent or guardian and believe your child has provided us with information, please contact us. Changes to this Policy We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on our website.
Contact Us If you have any questions about this Privacy Policy, please contact us at: Support@bharateduhub.com